Privacy policy

Who we are

This website, www.cashbalanceconsultants.com, is operated by Cash Balance Consultants LLC ("CBC," "we," "us"). This policy covers personal information collected through the website and our text message service.

Information we collect

• Contact and identifiers. Name, email address, phone number, and the firm or company you work with.
• Information you choose to send us. Messages and inquiries you send through our forms, by email, or by text, and plan information you provide when requesting an illustration.
• Usage information. Pages visited, referring page, browser and device type, and IP address, collected automatically through cookies and similar technologies.

Please do not send Social Security numbers, account numbers, passwords, or employee census files through the site's forms, by email, or by text; we will arrange a secure channel for any census or other sensitive information.

Cookies and tracking

The site uses cookies and similar technologies from a third-party customer relationship management and form provider to measure site use, recognize returning visitors, and connect visits to inquiries you submit. We do not use advertising networks. You can block or delete cookies in your browser settings.

Do Not Track. The site does not currently respond to browser "Do Not Track" signals. Our analytics provider may collect information about your activity on this site over time; we do not allow other parties to collect such information through the site for their own purposes.

How we use information

• To respond to inquiries and provide our services.
• To communicate with you, including by text message if you text us.
• To understand and improve how the site is used, and to protect it against abuse.
• To meet legal and professional obligations.

How we share information

We do not sell personal information or share it for cross-context behavioral advertising. We share personal information only with these categories of third parties:

• Service providers that operate the site and our business on our behalf, under obligations that limit their use of it.
• Advisors, accountants, or plan sponsors connected to your inquiry or engagement, when you or the engagement direct us to.
• Authorities or others when required by law, or to protect the rights, property, or safety of CBC, our clients, or others.
• A successor in a merger, acquisition, or sale of all or part of our business.

Text messaging

CBC team members can text with clients and their advisors from their direct business numbers. Our text messaging terms explain how the service works. This section explains how we handle the information involved.

• What we collect. Your mobile number, the content of messages you exchange with CBC, and the date and time of each message, plus records of your opt-in and opt-out.
• How we use it. Only to deliver messages, respond to you, and keep records of client communications as our professional and regulatory obligations require.
• Who we share it with. The service providers that deliver messages, including mobile carriers, and only as needed to deliver them.
• No marketing sharing. Mobile opt-in information won't be shared with third parties for marketing purposes. We do not sell, rent, or share your mobile number, text opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes.
• Legal exceptions. We may disclose information if required by law, or to protect the rights, property, or safety of CBC, our clients, or others.
• Questions. Email info@cashbalanceconsultants.com.

Security and retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure. We keep personal information as long as needed for the purposes described in this policy and as required by law and our professional obligations.

Your choices

• You can review and request changes to, or deletion of, the personal information we hold about you by emailing info@cashbalanceconsultants.com. We may keep some records where the law or our professional obligations require.
• You can stop text messages from a CBC number at any time by replying STOP.
• You can block or delete cookies in your browser.

California residents

This policy is provided in accordance with California's Online Privacy Protection Act. It describes the categories of personal information we collect, the categories of third parties we share it with, how you can review and request changes to your information, how we respond to Do Not Track signals, and how we notify you of changes. We do not sell personal information.

Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy. Changes are posted on this page, and the date at the top shows when it was last updated.

Contact us

Cash Balance Consultants LLC
55 SE 2nd Ave, Suite 4, Delray Beach, FL 33444
info@cashbalanceconsultants.com